| WEB 2.0: AN INNOVATIVE COMMUNICATION PLATFORM |
|
| 8:00 |
WELCOME COFFEE & NETWORKING |
| 8:30 |
WELCOME REMARKS FROM THE CHAIR |
| 8:40 |
KEYNOTE SPEAKER
Linking a digital engagement platform to traditional
methods of engagement
- Departmental experience of online engagement and
lessons learned from engaging with the community
- Balancing online engagement with traditional methods
Mia Garlick, Assistant Secretary, Digital Economy Branch
Department of Broadband, Communication and the Digital
Economy |
| 9:15 |
"To tweet or not to tweet?" – the 21st century question
- Examining the challenges and opportunities for
governments trying to engage young people
- How to meet young people "where they are at" – the
virtual and real world collide
- Keeping them engaged through space, trust and openness
- How to create viral campaigns and overcome the stigma
of the government domain
Kerryn Simmons, Section Manager, Social Marketing
Department of Families, Housing, Community Services and
Indigenous Affairs |
| 9:50 |
Managing risk in a world of Web 2.0: SA's Strategic Plan
- Managing potential risks of conversations online
- Attracting and retaining people in the online process
- Capacity building internally and training to manage and
direct online conversations
Emma Lawson, Executive Director, SA Strategic Plan
Department of Premier and Cabinet, SA |
| 10:25 |
MORNING TEA & NETWORKING |
| 10:55 |
Social networking and web 2.0 - enabling community
engagement between government and citizens
- Empowering the community to contribute, collaborate,
share ideas & information
- Approaches to ensuring relevant, efficient & transparent
collaboration between government and the community
- Case studies demonstrating best practice and practical
implementation
Piers Hogarth-Scott, Managing Director
Community Engine |
| 11:35 |
Equipping the community sector with digital proficiency
and productivity gains
- NGO ICT landscape – What does it mean to be a digitally
proficient community service organisation?
- Improving service delivery by engaging with digital
technology and communications to build digital proficiency
Andrew Mahar, Executive Director
Infoxchange |
| 12:10 |
NETWORKING LUNCH |
| 1:10 |
Community Engagement in the Web 2.0 World
- Planning, designing and building for online community
engagement
- Measuring community engagement outcomes
- Case study – successful community engagement
Peter Blumenthal, Online Solutions Manager
CDAA |
| BUILDING ENGAGEMENT FROM THE GROUND-UP |
|
| 1:50 |
Sustainable Sydney 2030: Capacity & confidence
building across the City of Sydney
- Undertaking the most extensive consultation program in
Sydney's history
- Identifying different media and methods to exhibit the
strategy document
- Developing an internal process for capacity and confidence
building across the organisation
- Setting the corporate agenda through strategies, indicators
and targets to measure progress over the next 20 years
Monica Barone, CEO,
City of Sydney |
| 2:25 |
Building an understanding of knowledge & exploration of
values & visions to develop a long-term community plan
- Engaging the community in all stages of developing the
plan through a diverse and creative program of activities
- Discovering the principles of sustainability, strong
communities, culture and values
Roberta Bonnin, Manager Community & Social, Planning
Redland City Council, QLD |
| 3:00 |
How to allow active citizens to really take the reins
- Reaching beyond the Butchers Paper: building internal
capacity to respond in new ways
- Moving squeaky wheels into advocates: lessons learned
Rachel Paterson, Community Engagement Officer
City of Playford |
| 3:35 |
AFTERNOON TEA & NETWORKING |
| 4:05 |
How to engage those that don't want to be engaged?
- Using knowledge to lead innovation in service delivery and
policy making
- Engaging with not for profit organisations and government
to address transport disadvantage via their networks
Jodie Willmer, Chief Executive Officer
Travellers Aid |
| 4:40 |
Using social change philanthropy to provide the
resources to address community issues
- Structural change instead of addressing the symptoms
- Engaging those affected by the decision making process
Christa Momot, Executive Officer
Reichstein Foundation |
| MEASURING OUTCOMES OF ENGAGEMENT |
|
| 5:15 |
Measuring wellbeing as a tool for empowering &
enabling citizen engagement & policy making
- Counting things that matter – measures of Australia's progress
- Using the Australian National Development Index (ANDI)
as a means to strengthen democracy
- Applying the ANDI into a global context and the movement
for measuring equitable and sustainable wellbeing
Sue Taylor, Director, Social and Progress Reporting,
Australian Bureau of Statistics
Mike Salvaris, Member
Community Indicators Victoria Steering Committee |
| 5:50 |
CLOSE OF CONFERENCE |
